For Office Managers
- Resetting a forgotten password
- Giving an extension to a new employee
- Moving a phone to a different user
- Changing your business hours
- Setting up holiday hours
- Forwarding a user's calls
- Blocking a caller for a user
- Viewing live calls and system statistics
- Adding a user
- Editing a user's profile and caller ID
- Managing a user's answering rules
- Managing a user's voicemail settings
- Adding or changing a user's phones
- Adding many users at once from a spreadsheet
- Deleting a user
- Setting up a phone menu (auto attendant)
- Tips for a great phone menu
- Setting up a call queue
- Managing call queue agents
- Managing company time frames
- Managing company music on hold
- Managing the phones on your system
- Managing your phone numbers
- Company call history
- Opening the Office Manager view
- Video meetings and conference calls