In the Office Manager view, click Users, click the user's name, then click the Phones tab.
Add a phone
- Click Add Phone.
- Fill in:
- Phone Suffix – a short ending added to the extension to tell this phone apart (for example, a makes 111a). This can't be changed later.
- Record Calls – Yes or No
- Emergency Caller ID – the caller ID sent when calling 911 from this phone. Leave it blank to use the user's default.
- Model – the phone's make and model. Other options change based on the model.
- Preferred Server and Overrides – leave these as they are unless UnaDial tells you otherwise.
- Click Add.
- Restart the phone so it picks up the new settings.
Edit a phone
Click the phone's name (or hover over it and click the edit icon), make changes, and click Save.
Delete a phone
Hover over the phone, click the delete icon on the far right, then click Yes.
Need a hand? Call UnaDial support at 833-651-DIAL (833-651-3425) or email support@unadial.com.