Adding or changing a user's phones

In the Office Manager view, click Users, click the user's name, then click the Phones tab.

Add a phone

  1. Click Add Phone.
  2. Fill in:
    • Phone Suffix – a short ending added to the extension to tell this phone apart (for example, a makes 111a). This can't be changed later.
    • Record Calls – Yes or No
    • Emergency Caller ID – the caller ID sent when calling 911 from this phone. Leave it blank to use the user's default.
    • Model – the phone's make and model. Other options change based on the model.
    • Preferred Server and Overrides – leave these as they are unless UnaDial tells you otherwise.
  3. Click Add.
  4. Restart the phone so it picks up the new settings.

Edit a phone

Click the phone's name (or hover over it and click the edit icon), make changes, and click Save.

Delete a phone

Hover over the phone, click the delete icon on the far right, then click Yes.


Need a hand? Call UnaDial support at 833-651-DIAL (833-651-3425) or email support@unadial.com.