Viewing live calls and system statistics

The Home page in the Office Manager view shows what's happening on your phone system right now.

Current active calls

Shows each call happening now: who it's from, the number dialed, who it went to, and how long it has lasted.

Call graph

Shows your busiest times. Use the drop-down lists to change what the graph shows and how it's grouped, and the zoom buttons (1h, 1d, 1w) to change the time range.

Users and applications

  • Users – users on your system
  • Registered Devices – phones that are connected and working
  • Total Devices – all phones set up on your system
  • Auto Attendants, Call Queues, and Conferences – how many you have
  • Phone Numbers – numbers assigned to your system

Usage statistics

  • Current Active Calls – calls happening now
  • Calls Today – calls made and received today
  • Total Minutes Today – total talk time today
  • Avg. Talk Time – average length of a call
  • SMS Inbound and SMS Outbound – text messages received and sent
  • Video Meetings Today – meetings held today
  • This Month and Previous Month – usage totals for each month

Click the refresh button at the top-right of a panel to update it.


Need a hand? Call UnaDial support at 833-651-DIAL (833-651-3425) or email support@unadial.com.