Dial these codes from your desk phone to use features without opening the Voice Portal.
Voicemail
- *98 – Check your own voicemail
- *97 – Check another extension's voicemail (you'll need their passcode)
- * + extension – Send a caller straight to someone's voicemail without ringing their phone, like *101 (dial or transfer)
Call forwarding
- *72 + number – Forward all calls, like *722145551234. *73 turns it off. These codes forward to a phone or an outside number, like a cell phone or another extension. To forward to a phone menu, a call queue, or a voicemail box, use the Voice Portal.
- *90 + number – Forward when busy. *91 turns it off.
- *92 + number – Forward when you don't answer. *93 turns it off.
- *94 + number – Forward when your phone is offline. *95 turns it off.
- *74 + number – Forward calls while you're on a call. *75 turns it off.
Do Not Disturb and blocking
- *78 – Do Not Disturb on. *79 turns it off.
- *77 – Reject anonymous callers. *87 turns it off.
- *67 + number – Hide your caller ID for one call, like *672145551234.
Parking and picking up calls
- *** – Park the call you're on. The system tells you the parking spot.
- *55 + spot number – Pick up a parked call, like *55701
- *35 + extension – Answer a call ringing on a co-worker's phone
- *36 – Answer any call ringing in your department
- *37 – Answer any call ringing in your company
- *38 – Answer any call ringing at your location
- *39 – Answer any call ringing at your location and in your department
- *34 – Pull a call from another one of your phones to this one
Other handy codes
- *50 + extension – Intercom: their phone answers automatically (their phone must support it)
- *69 – Hear the number of the last person who called you
- 933 – Check your phone's 911 caller ID and registration
- 099 + number – Make a call with an account code (you'll be asked for the account number)
- *11 / *12 – Log in to / log out of your call queues
- *21 / *22 – Log in to / log out of a shared (hot desk) phone
- *60 + menu code – Record a phone menu (auto attendant) greeting
- *329 – Switch the "Day" time frame on or off for inbound routing (ask UnaDial support whether your system uses it)
Good to know: Some codes may not be turned on for every account. If a code doesn't work, call UnaDial support.
Need a hand? Call UnaDial support at 833-651-DIAL (833-651-3425) or email support@unadial.com.