Make a call
- Tap the keypad.
- Dial the extension or phone number, then tap the green button.
- When you're done, tap the red end button.
Answer a call
When a call comes in, you'll see the caller ID with answer and reject buttons.
Transfer a call
- During the call, tap the Transfer button.
- Choose Choose From Contacts to send the call to a co-worker, or Dial A New Number to send it to an outside number.
During a call
You can mute, hold, use the speaker, add a call, open the dial pad, transfer, or switch the call to another of your phones. If your company has call recording turned on, you may see Start Recording.
Contacts
You'll see co-workers from the Voice Portal plus the contacts on your phone. You can search, add, and mark favorites. Only Voice Portal contacts can be edited in the app. Tap an extension to call it.
Voicemail
Play your messages, skip ahead with the progress bar, save, forward, or delete them, and switch between new and saved messages.
Call history
See calls you made, answered, and missed, with the time and length of each call. Filter by call type (on iPhone: All Calls or Missed Calls).
Good to know: Visual voicemail may depend on your plan. If you don't see your messages in the app, call UnaDial support.
Need a hand? Call UnaDial support at 833-651-DIAL (833-651-3425) or email support@unadial.com.