In the Voice Portal you can create a greeting three ways: record it by phone, upload an audio file, or type it and let a computer voice read it.
Open your greetings
- Log in to the Voice Portal.
- Click the Messages icon, then the Settings tab.
- In the greetings section, click the speaker icon. The Manage Greetings page opens.
Record a greeting by phone
- Click Add Greeting, then choose Record.
- In the Call me at box, enter the number to call. This can be your extension or another number, like your cell phone.
- In the Greeting name box, give the greeting a name.
- Click Call. Your phone rings.
- Answer, record your greeting at the prompt, then press #.
- Click Add Greeting, then Done.
Upload a recording
- Click Add Greeting, then choose Upload.
- Choose a WAV or MP3 file from your computer.
- Give the greeting a name.
- Click Upload, then Done.
Type a greeting (text-to-speech)
- Click Add Greeting, then choose Text-To-Speech.
- Type what you want callers to hear.
- Click the play button next to the voice choices to hear each voice, and pick the one that fits your business.
- Click Add Greeting, then Done.
Last step: To make a new greeting the one callers hear, select it as your active greeting on the Settings tab and click Save.
Need a hand? Call UnaDial support at 833-651-DIAL (833-651-3425) or email support@unadial.com.