Installing the Remote Desktop app on a Mac

    Download and install

    Open the Mac App Store, search for Parallels Client, and install it. It's free. You'll need macOS 13 or newer.

    Add your connection

    1. Open the app and choose File > New Connection.
    2. Enter the server address from your Welcome Email, then click Next.
    3. If you're asked for a Connection mode, choose the one listed in your Welcome Email.
    4. For Friendly name, type UnaDial Remote Desktop.
    5. Click OK.

    Connect

    1. Double-click your connection and sign in. Enter your Microsoft Authenticator code if asked.
    2. Your apps appear under All Apps. Double-click an app to open it.
    3. Apps you mark with a star show up under Favorites.

    If you have more than one connection, switch between them with the drop-down at the top of the window.

    If your Mac asks to grant access to your Home folder, allow it if you want to open or save files from your Mac in your remote apps.

    Tip: Use View > Enter Full Screen for a full-screen desktop.

    Need a hand? Call UnaDial support at 833-651-DIAL (833-651-3425) or email support@unadial.com.

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