Installing the Remote Desktop app on Windows

Download and install

  1. Get the installer: in the web portal, open the menu (person icon) and click Download Client, or use the download link from UnaDial. The app is called Parallels Client.
  2. Run the installer.
  3. If you don't have administrator rights on your computer, choose Install Basic Client.
  4. Choose where you want shortcuts, then click Next, Install, and Finish.

Add your connection

  1. Open the app. Click the Navigation button and choose New connection.
  2. Enter the server address from your Welcome Email. Don't click Create RDP Connection instead.
  3. Click Next.
  4. If you're asked for a Connection mode, choose the one listed in your Welcome Email.
  5. For Friendly name, type UnaDial Remote Desktop.
  6. Click OK.

Connect

  1. Double-click your connection.
  2. Sign in with your username and password, and your Microsoft Authenticator code if asked.
  3. Your apps appear in folders. Double-click an app to open it.

Tip: Right-click an app and choose Add to Favorites to keep it handy.


Need a hand? Call UnaDial support at 833-651-DIAL (833-651-3425) or email support@unadial.com.