The web portal works in any modern web browser, like Chrome, Edge, Safari, or Firefox. Internet Explorer isn't supported.
Sign in
- Open your web browser and go to the web portal address from your Welcome Email.
- Enter your username exactly as it appears in your Welcome Email. It's usually your work email address, like name@yourcompany.com.
- Enter your password and click Sign in.
- If you're asked for a code, enter the code from Microsoft Authenticator. See "Signing in with Microsoft Authenticator."
The first time you sign in, you may see a notice about cookies. Click Got it.
Choosing how apps open
When you open an app, you may be asked how to open it:
- Use Web Browser – the app opens right in your browser. Nothing to install.
- Detect Client – opens the app in the Remote Desktop app if it's already installed on your computer.
If you're asked to install the app and don't want to, choose Use Web Browser if it's offered, or call UnaDial support.
Tip: Bookmark the web portal so it's always one click away.
Using a Chromebook? Use the web portal. It's the recommended way to connect from a Chromebook.
Need a hand? Call UnaDial support at 833-651-DIAL (833-651-3425) or email support@unadial.com.