Choppy sound or dropped calls
- Hang up and call again.
- Make sure your internet connection is steady.
- If you're on Wi-Fi, try a wired (Ethernet) connection instead.
No sound
- Make sure your headset or speakers are plugged in.
- Turn up the volume.
- Click the speaker icon in the menu bar and pick the right speaker and microphone.
- Make sure you clicked Allow when your browser asked to use the microphone.
It says "Unregistered"
The Web Phone isn't connected, so calls won't ring. Log out and log back in. If it still says Unregistered, call UnaDial support.
Need a hand? Call UnaDial support at 833-651-DIAL (833-651-3425) or email support@unadial.com.